When you’re talking about how you conduct yourself online and how to get people excited about your products or services, there are a lot of ways to go about it, and you likely already have many of the necessary tools. You can spend a boatload of money and hit every media outlet out there — everything from national Super Bowl TV spots to online advertising to social media promotion — or you can look for other ways to organically connect with customers. Especially if you have creative people on your team, take advantage of some unique tools and methods to get noticed online and save money in the process.
Even though it seems counter-intuitive to give stuff away for free, in our modern world, a good freebie is sometimes almost as good as gold. While you might not be able to afford to buy big ads right now, you can likely afford to issue coupons, free samples or even discounts. Try offering a two-for-one deal on your site for customers who spend a certain amount of money, or hand out samples at community events. Time magazine wrote about the power of freebies, saying that offering something for nothing can encourage people to buy more. And, people are more likely to tell others about a great deal, which helps you spread the word.
Get Your Audience Involved
A great way to get noticed is by engaging your target market on social media. With all of the different platforms, you have endless possibilities for getting your customers talking about your business.
To start engaging with your customers, host a contest with a free product or service as a prize. For example, you can have them post their best selfie involving your logo or product. Or, have them create unique videos while using your product. Not only does this help you start a real conversation with your customers, but it also can help you collect sales leads for the future.
Another effective option are online reviews and testimonials. Ask some of your most loyal customers to write you a review on a site like Yelp or ask them if they would be willing to make a testimonial. If you aren't quite sure how to implement this option, watch how other companies are doing it. For example, on the reviews page for LifeLock, customers share why they like the product and how it helped them prevent or resolve identity theft.
Show Your Personality
One of the advantages of modern social media is that it’s free. Although you can spend money to increase your exposure or to advertise on these platforms, there’s no charge for creating and maintaining a page. Use these platforms to explain who you are and what your company does, and include regular updates, sharing what’s new with your company.
You also should make your social media pages have a personal feel. A Motley Fool article about companies doing well on social media explains that simple posts such as pictures or friendly greetings can make a significant positive impact. Just showing that someone is really there with responses to customer questions or complaints can go further to building your brand organically than a big ad campaign.
Any questions? Feel free to email KrissArt Marketing Design, we're here to help!
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